New Releases in MyMip

Contact Management

CRM that actually works

The MIP CRM module centralizes all interactions with your contacts, ensuring you never lose track and every relationship receives the attention it deserves.

  • Manage all interactions
    Record every touchpoint, from emails and phone calls to LinkedIn messages, WhatsApp, meetings, and demos. This provides you with a complete historical overview of all interactions with your contact or organization.

  • Document and share insights
    Add notes, reports, and summaries after every conversation or meeting. This ensures your team always has access to the same up-to-date information.

  • Plan and follow up on tasks
    Create tasks, assign them to colleagues, and track deadlines. Whether it involves a follow-up, a quote, or internal preparation: everything remains strictly organized.

  • 360° overview per contact
    View all planned tasks, previous interactions, and related content in a single screen. No more loose emails or spreadsheets, but a clear and structured timeline.

  • Seamless collaboration
    Share tasks and comments with colleagues so that nothing is lost and everyone is up to date with the latest status.

Insights & Intelligence

Major Donor dashboard

The brand-new Major Donors Dashboard in myMIP provides direct insight into where your most important donors are located. This allows you to shift your focus to the relationships that truly matter and make a difference for your organization.

For this section, we are joining forces with Pontem BV, the specialist in major donor management. Thanks to this collaboration, we bring data and strategy together in one powerful overview.

The result? Concrete guidance, better segmentation, and direct results that take your fundraising to the next level.

Security

2FA

Did you know that you can make your myMIP account even more secure with 2-factor authentication?
This option has been available for a while, but is still underutilized. Time for a reminder!
👉 Here is how to activate it:

  • Go to My Profile in the navigation

  • Click on Contact

  • In the screen that appears, simply select “Activate 2-factor authentication”

With 2FA, you add an extra layer of security. Even if someone knows your password, they cannot log in without your second confirmation. 🔒

USER MANAGEMENT

Reset Password

From now on, you no longer need to contact our support service when you have forgotten your password. You can easily change it yourself.

👉 How does it work?

Click on “Forgot Password” when logging in

  • You will immediately receive a reset link at the email address you entered in My Profile

  • With one click, you can choose a new password and get back to work immediately

💡 Tip: check if your email address is correct in My Profile to ensure you always receive the reset link.

Previous Releases

Insights & Intelligence

A new MyMIP homepage: faster from insight to action

The right figures immediately, faster from insight to action.

Start every session on a renewed homepage: a clear overview of your most important KPIs, thematic blocks with extra depth, and direct Fast Actions, so you can immediately turn insights into action.

  • Top Metrics – a compact summary of the core figures for your organization at the top.
  • Theme Blocks – explore four blocks with detailed metrics:
    • Database Metrics – growth of your contact database and engagement.
    • Sales Metrics – revenue trends, customer retention, and average ticket value.
    • Donation Metrics – donation value, unique donors, and retention.
    • Marketing Metrics – campaign results, communication volume, and NPS.
  • Fast Actions – two buttons with each block to directly add a contact, save a segment, start a campaign, or open an analysis.
  • Smart filtering – the homepage automatically hides irrelevant info, so you only see what has an impact.

Data Quality

Real-time check on tax certificates: prevent surprises

Good news for our fundraising clients

From now on, you get real-time insight into which donors are entitled to a tax certificate, and where the national registration number is missing or the address is invalid.

Two crucial pieces of data for submitting your annual Belcotax list correctly and on time. Don’t wait until next year – consult the list immediately, contact the donor via email or phone, and collect the correct information quickly.

This prevents delays and extra administration.

analytics

Predictive AI – discover who will buy next

Spot buying opportunities before they arise.

Our predictive models are now available to everyone. Based on historical behavior and real-time signals, we show which contacts have the highest probability of converting in the next 30 days. This allows you to follow up purposefully.

Go to Contact

  • Insights to see the predicted purchase probability (%) per customer.

Open Target Audiences

  • Note the new Propensity-to-buy indicator when creating your audience.
  • Use the propensity-to-buy filter to refine campaigns immediately.

Data Collection

New module: data upload via wizard

The new ‘Data Upload’ wizard makes importing data into MyMIP easier than ever.

Choose from various import types and formats, and load your data in a controlled, step-by-step manner.

We continue to expand the wizard based on your needs – is a format like JSON or a specific type of import missing? Let us know.

Your feedback determines our priorities. This is how we make importing data a matter of a few clicks.