New versions in MyMip

Contact Management

A CRM that really works

MIP's CRM module centralizes all interactions with your contacts, so you never lose track of anything and every relationship gets the attention it deserves.

  • Manage all interactions with
    Track every touchpoint, from emails and phone calls to LinkedIn messages, WhatsApp messages, meetings, and demos. This gives you a complete history of all interactions with your contact or organization.

  • Document and share your knowledge
    Add notes, reports, and summaries after every conversation or meeting. This ensures your team always has access to the same up-to-date information.

  • Plan and track tasks
    Create tasks, assign them to colleagues, and track deadlines. Whether it’s a follow-up, a quote, or internal preparation: everything stays perfectly organized.

  • 360° view via
    View all scheduled tasks, past interactions, and related content on a single screen. No more scattered emails or spreadsheets—just a clear, structured timeline.

  • Seamless collaboration
    Share tasks and comments with your colleagues so that nothing gets lost and everyone stays up to date on the latest status.

Insights & Intelligence

Major Donors Dashboard

The brand-new Major Donors Dashboard in myMIP gives you an at-a-glance view of where your most important donors are. This allows you to focus your efforts on the relationships that truly matter and make a difference for your organization.

For this initiative, we are collaborating with Pontem BV, the specialist in major donor management. Through this partnership, we combine data and strategy into a powerful overview.

The result? Concrete benchmarks, better segmentation, and direct results that take your fundraising to the next level.

Safety

2FA

Did you know you can make your myMIP account even more secure with two-factor authentication?
This feature has been available for a while, but it’s still underutilized. It’s time for a little reminder!
👉 Here’s how to enable it:

  • Go to the navigation menu and select " My Profile"

  • Click on Contact

  • On the screen that appears, simply select "Enable two-factor authentication"

With 2FA, you add an extra layer of security. Even if someone knows your password, they won’t be able to log in without your second confirmation. 🔒

USER MANAGEMENT

Reset Password

From now on, you no longer need to contact our support team if you forget your password. You can easily change it yourself.

👉 How does it work?

Click on “Forgot Password” when logging in

  • You will immediately receive a reset link at the email address listed in My Profile

  • With just one click, choose a new password and get right back to work

💡 Tip: Make sure your email address is correct in My Profile so you can always be sure to receive the reset link.

Previous versions

Insights & Intelligence

A new MyMIP homepage: move from analysis to action faster

The key figures right away, so you can move from analysis to action more quickly.

Start each session with a refreshed dashboard: a clear overview of your key KPIs, themed sections with in-depth analysis, and direct “Fast Actions” to instantly turn your insights into action.

  • Top Metrics – at the top, a concise summary of your organization’s key figures.
  • Thematic blocks – Explore four sections with detailed metrics:
    • Database Metrics – Grow your contact database and engagement.
    • Sales Metrics – revenue trends, customer retention, and average order value.
    • Donation Metrics – donation value, unique donors, and retention.
    • Marketing Metrics – campaign results, communication volume, and NPS.
  • Quick Actions – for each block, two buttons to directly add a contact, save a segment, launch a campaign, or open an analysis.
  • Smart Filtering – The homepage automatically hides irrelevant information so you only see what matters.

Data quality

Real-time verification of tax certificates: avoid surprises

Good news for our fundraising clients

From now on, you’ll have a real-time overview of donors who are eligible for a tax receipt, as well as those for whom the national ID number is missing orthe address is invalid.

Two key pieces of information you need to submit your annual Belcotax list correctly and on time. Don’t wait until next year—check the list now, contact the donor by email or phone, and quickly gather the necessary information.

This will help you avoid delays and extra paperwork.

analytics

Predictive AI – Find out who the next buyer will be

Spot buying opportunities before they arise.

Our predictive models are now available to everyone. Based on historical behavior and real-time signals, we identify which contacts are most likely to convert within the next 30 days. This allows you to follow up with them immediately.

Go to Contact

  • Insights to view the predicted purchase probability (%) per customer.

Open Target Audiences

  • Be sure to select the new "Propensity-to-buy" metric when creating your audience.
  • Use the "propensity-to-buy" filter to instantly refine your campaigns.

Data collection

New module: Data download via wizard

The new "Data Upload" wizard makes importing data into MyMIP easier than ever.

Choose from a variety of import types and formats, and upload your data in a controlled, step-by-step process.

We’re continuing to enhance the assistant based on your needs—is there a format like JSON or a specific import type missing? Let us know.

Your feedback helps us set our priorities. That’s why we’ve made importing data a matter of just a few clicks.