AIData GovernanceAI is overtaking your own site as the shopper’s preferred route
AI & ML · MIP AI Overtakes Your Own Site as Shoppers’ Preferred Shopping Channel In a Bloomreach survey of more than 4,000 shoppers in the U.S. and the U.K., 41.4% said that, if they had to choose, they would prefer to shop via an AI assistant rather than directly through a brand’s website. The latter channel is still preferred by 38%. A year earlier, a separate Bloomreach survey found that
