springboard
Data quality | Offering services
Last updated: 18/03/2025Improve your data quality for successful customer relationships Quality and uniform data are essential for building strong customer relationships. Errors in data capture can lead to inefficient processes, increased costs and a negative customer experience. Examples include duplicate contacts, improperly personalized communications or missing information. This not only causes frustration for customers and prospects, but can...
Making socials connection
Last updated: 06/01/2025How do I connect social media channels through MyMip? You want to connect to 1 or more social media channels, to manage and optimize social media activities. Follow the steps below to do this. Go to the socials module Log in to MyMip. Navigate to the Socials module via the left menu bar. Go...
Interactions overview and details
Last updated: 06/01/2025Where can I find a contact's interactions in MyMip? You want an overview of all interactions linked to a contact. This can be outgoing interactions like emails, incoming interactions like participation in a contest or technical interactions like a synchronization with another system. Or you want to look up a specific interaction,...
Add interaction
Last updated: 06/01/2025How do I add an interaction to a contact through MyMip? You have had an interaction with a contact and want to add it. E.g. an appointment, a complaint, a request for information... Follow the steps below to do this. Search for contact Log in to MyMip. Search for the contact using the search field at the top of the page or...
Permissions overview
Last updated: 06/01/2025Where can I find all the permissions of a contact in MyMip? You want to see all permissions of a contact. There is an overview of this in MyMip. Follow the steps below to access it. Search for contact Log in to MyMip. Search for the contact using the search field at the top of the page or the search option in the contacts module....
De-duplication | Overview of activated services
Last updated: 02/01/2025Where can I see in MyMip which deduplication services are activated in the database? You want to know which deduplication services are activated or not in your database. The overview can be consulted in MyMip. Follow the steps below. Go to DQ module Log in to MyMip. Go to the DQ module. Overview deduplication services Navigate under...
Consult/manage unique IDs.
Last updated: 02/01/2025Where can I view and manage a contact's unique IDs? You want to know which unique IDs are linked to a contact and possibly manage them. Follow the steps below to do this. Search for contact Log in to MyMip. Search for the contact using the search field at the top of the page or the search option in the contacts module. See...
View survey results
Last updated: 06/01/2025Where can I find survey responses from a contact? A survey was sent to contacts from the database. You want to find out what a specific contact answered to the questions. Follow the steps below to do this. Find contact Log in to MyMip. Search for the contact using the search field at the top of the page or the...
Add Touchpoint
Last updated: 02/01/2025How do I add a touchpoint through MyMip? You want to add a new touchpoint (e-mail address, postal address, mobile number...) to a contact. Follow the steps below to do this. Search for contact Log in to MyMip. Search for the contact using the search field at the top of the page or the search option in the contacts module. See also Search for contact. Add Touchpoint...
Set touchpoint to invalid
Last updated: 02/01/2025How can I set a touchpoint to invalid through MyMip? A certain touchpoint (e.g. e-mail address) of a contact is no longer valid. You therefore want to designate the touchpoint as 'invalid' via MyMip, so that it is also not emer used for communication. Follow the steps below to do this. Find contact Sign in...