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Add Touchpoint

< 1 min leestijd

How do I add a touchpoint through MyMip? #

You want to add a new touchpoint (email address, postal address, mobile number...) to a contact. Follow the steps below to do this.

Contact Search #

  • Log into MyMip.

  • Search for the contact using the search field at the top of the page or the search option in the contacts module. See also Search for contact.

Add Touchpoint #

  • Under the contacts module, navigate to the "All Touchpoints" tab.

  • If necessary, check if the touchpoint was not added anyway.
  • Right click on the 3 dots and choose "Add touchpoint.

  • Complete the necessary data:
    • Specify the type of touchpoint (e.g., e-mail address).
    • Complete a subtype if necessary 
    • The Status defaults to valid.
    • Indicates whether or not it is the preferred touchpoint (e.g., if multiple e-mail addresses are available).
    • Enter the touchpoint.
  • Then click on "Save.

  • The new touchpoint appears in the list of touchpoints.

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