How can I set a touchpoint to invalid via MyMip? #
A certain touchpoint (e.g. email address) of one contact is no longer valid. Therefore, you want to designate the touchpoint as "invalid" via MyMip so that it is also not emer used for communication. Follow the steps below to do this.
Contact Search #
Log into MyMip.
Search for the contact using the search field at the top of the page or the search option in the contacts module. See also Search for contact.
Set touchpoint to 'invalid' #
- Under the contacts module, navigate to the "All Touchpoints" tab.
Next to the touchpoint you hit "invalid," click the three dots and choose "Edit.
- Change the status from Valid toInvalid.
Don't forget to click "Save.
- The touchpoint is then crossed out in the list.
